"We can say without reservation that Stephen is a top 1% real estate broker. He possesses all the attributes we were searching for in spades: unparalleled knowledge of the area our home was located in, ability to effectively market our home, robust network of support, absolutely truthful in word and deed, and most importantly, Stephen is a “people first” realtor. His performance as our realtor was nothing less than perfect and we give him our highest recommendation whether you are selling or buying a home.
We were nervous when beginning our search for a realtor, as it is a life changing situation, but we were sure he was our guy as soon as we met him. He came highly recommended from a neighbor that sold his home, but we conducted our own research. This did nothing but confirm that Stephen’s performance in our up and coming neighborhood (Montecito Heights/Lincoln Heights) greatly exceeded that of his peers. He ALWAYS beats the asking price.
How does he do this? Through a detailed preparation period that saved expenses while improving the value of our home, a marketing strategy that capitalized on the strengths of our home (original Craftsman charm and character) and creating a frenzy for the home by establishing a viewing period followed by a short bidding period that ensured we received top dollar (9% over our asking price). Our experience was not unique. Stephen provided the same results for our neighbor (10% over his asking price) and countless home owners in our neighborhood.
Stephen has built an outstanding network of support over the years, and his team was directly responsible for the timely closing of escrow despite several hurdles that could have delayed or ended the process. Our first experience with his network was a handyman who greatly exceeded our expectations. We presumed he would not meet deadlines, but on the contrary, he beat his deadlines and then accomplished additional tasks at no further cost! Stephen’s marketing team was an additional pleasant surprise. With most home buyers conducting research via the internet, photos and description of a property are paramount in creating a good first impression. We cannot tell you how exceptional our listing turned out. The photographer and professional writer hit it out of the park. Lastly, Stephen’s legal contacts were instrumental in the journey to sell our home. The lawyer we hired to deal with title concerns not only quickly resolved the problem entirely in our favor but provided much needed levity under extremely stressful conditions. Stephen’s network is knowledgeable of the area, experts in their trade, and completely responsive.
What moves Stephen from a top 10% realtor to a top 1% realtor is his demeanor. Stephen has a genuine care and concern for people in general, not merely for his clients. His empathy and understanding are not a façade, rather a part of his character. Always there for us, providing much needed emotional support to Claudia, he was a boon to all involved in the sale of our home: sellers, buyers, and agents alike. Stephen endears himself to all he comes in contact with, turning a stressful endeavor (sale of a home) into a pleasurable experience.
We feel so strongly about Stephen that we urge you to contact us at (email removed for online privacy - contact Stephen for contact info) if you have any questions or concerns."
Claudia and Dave Panian